Welcome
Hellenic Restaurant's Website
At Hellenic Restaurant, we are committed to providing high-quality food and service. If you are not satisfied with your order, please review our return and refund policy below. 1. Return Requirement We do not offer refunds unless the food is returned. If there is any issue with your order, the food must be brought back in the condition it was received (untouched or partially consumed, as appropriate) for us to assess the problem. 2. Eligibility for Refund or Replacement We will review your concern upon return of the food. If we determine the issue is valid—such as incorrect, undercooked, or spoiled items—we will offer one of the following: ➮ A full or partial refund, or ➮ A replacement of the item(s) at no additional charge. ➮ Refunds or remakes are only provided if the returned food matches the claim and is brought back promptly. 3. False Claims Submitting a false complaint or returning altered food in an attempt to receive a refund or replacement is considered fraud. Such actions may result in denial of service and legal action if necessary. 4. No Refunds in the Following Cases ➮ If the food is mostly consumed or discarded ➮ If complaints are made hours after the meal was delivered or picked up without returning the food ➮ If the issue is based on personal preference (e.g., "didn't like the taste") after the food was prepared as ordered 5. Contact for Concerns If you believe there is an issue with your order, please contact us immediately: 📞 (248) 443-1800 📧 info@hellenicrestaurants.com 📍 27150 Evergreen Rd, Lathrup Village, MI 48076 Please retain your receipt and return the food as soon as possible for evaluation. We appreciate your understanding and support in helping us maintain the quality and integrity of our service. © 2025 Hellenic Restaurant | All Rights Reserved